Initiative on Good Governance for Development (GfD) in the Arab Countries: Publications

Civil Service and Integrity
E-Government and Administrative Simplification
Governance of Public Finances
Public Service Delivery, Public-Private Partnership and Regulatory Reform
Role of the Judiciary and Law Enforcement
Citizens, Civil Society and Public Sector Reform in the Arab Region

Collection of Country Papers on E-Procurement [English]. 2006

Information and Communications for Development: Global Trends and Policies [English]. 2006
This new World Bank report addresses the critical role being played by information and communication technologies (ICT) in economic development. It provides a global overview of ICT trends and policies in developing countries, covering issues such as financing infrastructure, the importance of public-private partnerships and effective competition to extending access.

Compendium of Innovative E-Government Practices [English]. 2005
The main objective of developing the UN/DESA Compendium of Innovative E-government Practices as an ongoing project is to create a venue for promoting innovative e-government solutions, services and products developed and yet to be developed by governments. It also enables South-South and North-South information-sharing of their respective experiences and innovative practices.

Global E-Government Readiness Report 2005: From E-Government to E-Inclusion [English]. 2005
This report presents an assessment of the countries according to their state of e-government readiness and the extent of e-participation worldwide. Its basic message is that there are huge disparities in the access and use of information technologies, and that these disparities are not likely to be removed in the near future unless a concerted action is taken at the national, regional and the international levels.

On the Differences Among: M-Gov, E-Gov, and I-Gov [English]. 2005
Bob Behn's Public Management Report, "an occasional examination of the issues, dilemmas, challenges, and opportunities in leadership, governance, management, and performance in public agencies," Volume 2, No.10, June 2005.

Changing Big Government Organizations: Easier than meets the eye? [English]. 2004
The need for government organizations to change how they work is a major theme among practitioners and observers of government that is discussed informally and repeated constantly at conferences for practitioners. In government, by contrast with the private sector, the impetus for organizational change is typically that current performance isn't what it should be. Government isn't working as well as it should, and organizational change is needed to improve performance.

E-Government Project [English]. 2004
This is Qatar's strategy of information technology that aims at achieving an advanced information society

E-Government Project: Qatar's Gate to the 21st Century [Arabic]. 2004
Qatar's strategy for establishing an electronic government.

Information and Communication Technology for Development in the Arab Region [English]. 2004
This feasibility study was conducted for the United Nation's Program for Information and Communication Technology for Development in the Arab Region (ICTDAR) for a Regional E-Government Institute (REGI) in the Arab Region in order to identify the potential benefits, and optimal model for such an organization, and to define its functions, activities, and structure and budget requirements.

Internet Governance: What? How? Who? [English]. 2004
General remarks presented at the International Telecommunication Union (ITU) workshop on Internet Governance, Geneva, February 2004. The presenter, K. Cukier, stressed the need “to approach Internet governance with humility, to ensure that we don't threaten its fundamental openness and capacity for further innovation, which has made it so successful as a medium for communication and interconnectedness, and an engine of economic development and democratic values".

Dubai Electronic Government: The Way to Success [Arabic]. 2003
The electronic government of Dubai aims at facilitating the lives of individuals and companies that deal with governmental departments, and consolidating Dubai as a pioneer economic center.

E-Government at the Crossroads [English]. 2003
This second World Public Sector Report stresses that even in today’s Information and Communication Technology (ICT)-rich environment, it will not be ICT by itself that redirects and re-shapes the functions of governments and makes them somehow different or better. However, ICT can certainly contribute to changes in the ways in which governments operate.

Egyptian Information Society Initiative - Government Program [English]. 2003
This presentation illustrates the objectives of the Egyptian Information Initiative, which are: to tailor government services to meet citizens expectations, to create conducive environment to investors and to increase the efficiency of government through modern management techniques and new working models.

Electronic Government and Electronic Civics [English]. 2003
A general presentation on electronic government and electronic civics including internet voting, citizenship and electronic government.

Government Innovation around the World [English]. 2003
A review of government innovations undertaken in the last twenty years in many countries around the world (including the United States). While countries have come to government reform for very different reasons, government reform and innovation is a global phenomenon. In some countries this movement has been called reinventing government; in other countries it is referred to as building state capacity or modernization of the state and in still other countries this is named the New Public Management.

Governments in the Digital Era and Human Factors in E-Governance [English]. 2003
This paper was presented at the Regional Workshop on E-government in Sana’a, which took place December 1-3, 2003.

E-Government Strategy for Lebanon [English]. 2002
This document provide a strategy for the eventual attainment of all government information and services electronically or online by enumerating the various requirements for realizing an e-government status in Lebanon, taking into account the anticipated cost estimates and plausible implementation timeframe for the identified projects along with the potential partners and funding sources needed to achieve them.

Information and Communication Technology and Development [English]. 2002
This paper focuses on the current status and recent trends of Information and Communication Technologies (ICT), and the prospects for development in the Arab world.

Kingdom of Bahrain: E-Government Program [English]. 2002
This presentation shows how the government of Bahrain is making use of information technologies and new business processes to transform how Government delivers services to its citizens & Businesses.

What Governments Do and Why? Electronic Government in Europe [English]. 2002
A power point presentation that presents E-government motives and strategies in 5 European countries.

An Overview of Incident Management Systems [English]. 2001
How can personnel and organizations that do not normally work together do this effectively? One solution to the potential problems of divided leadership, parallel chains of command, operational conflicts, competing resource demands, and unfamiliar professional terminology is an Incident Management System (IMS), which is designed to manage complex emergency events. This paper provides an overview of the purposes and principles of IMS. This overview is published in journal "Perspective on Preparedness: September 2001, No. 4, John F. Kennedy School of Government at Harvard University.

E-Governance and Developing Countries: Introduction and Examples [English]. 2001
This report defines e-governance and presents a general e-governance model and several case studies and examples. Technology aspects are discussed, followed by a SWOT [Strengths and Weaknesses, Opportunities and Threats] analysis on e-governance in developing countries and a description of what steps to be taken to set up a policy on e-governance and how implementation projects can be selected.

E-Government: Considerations for Arab States [English][Arabic][French]. 2001
This note analyses the various stages and dimensions of e-government to achieve better IT opportunities for better government and governance in Arab States.

E-Initiatives in the GCC region [English]. 2000

Strategy E-Morocco [English][French].
This is presentation on the Moroccan Development Strategy of information on Telecommunications and Technology.

Transforming! Government Now Delivers [English][French].
This presentation illustrates the objectives of Egypt's National Plan of Communications and Information Technology (CIT), E-Government Program, which aim to deliver services and allow the public to participate in the decision making process.